I would like to take this opportunity to thank you for the excellent service during the dispatch of our recent French order. I was at a meeting in Paris last week and Euromarche have asked me to congratulate you on the tremendous way you dealt with the increased throughput enabling stock to be delivered to all 97 stores on time and in good condition. The way you dealt with this order has now I have no doubt secured future orders and in turn will enable our two companies to work together on upcoming projects.
Having had dealings with H & A over the last fifteen years I have always found them to be highly efficient and professional...
I felt you would be very pleased to learn that for the month of May your RDC held the best position in the discrepancy league table. I am sure all your staff will be delighted to hear this and I thank all of them for all the effort they have made in achieving this.
Thank you so much for your assistance today. The time scale for unloading containers is usually two hours and with you help this was reduced dramatically. The garments as you are aware are currently on route to Disneyland Paris thanks to your help. I have spoken to our Export Director and recommended your company.
May I send this note of thanks for the way you responded to this critical first movement of Axles to Fiat in Italy. I say "critical" because this was the culmination of over one year of sales negotiations on our part with all the accompanying costs that such a lengthy period implies. I gained a clear impression of your professionalism in our original exchange of correspondence and this has been borne out in actual performance.
As you know I will be leaving the company after fifteen years of service. I couldn't let this moment go by without writing to you to express my sincere thanks for all the help you have given me over the last two years. Since you took over the UK distribution contract my job has been so much easier as you have achieved near perfection in terms of on time deliveries and your introduction of the kan-ban system has improved efficiency beyond our expectations. I know the company will continue to use your services into the future and I am sure you will continue the excellent service.